As a Crypto-Mining Operation Specialist, you will play a crucial role in our facility, responsible for a combination of maintenance and preventative maintenance tasks (70%) as well as IT troubleshooting (30%). This dynamic position demands individuals who can anticipate operational needs, think critically, and provide professional and confidential solutions to problems. Successful candidates will possess a passion for hardware, and technology, and a diverse skill set ranging from network management to electronics repair.
Job Duties:
Support Services
• installation and maintenance of data center devices, including super hash servers and software/firmware;
• Rudimentary repair/maintenance, such as fans and power supply replacement, uninstallation, reinstallation, reboot, etc.
• Offer practical troubleshooting solutions and proactively address potential issues.
• Receive and ship data center equipment, ensuring timely handling and installation.
• Ensuring accurate recording keeping and inventory maintenance, including creating and maintaining tracking spreadsheets and/or s and opening and updating tracking tickets.
Maintain Hosting Environment
• Perform daily walkthroughs of the facility, ensure the environment are maintained by the standards
• Monitoring pool information and communicating significant changes – identifying when issues are affecting the production environment.
• Respond to and escalate equipment alarms
• Perform routine server room clean-up.
• Perform inventory count for key parts - Ethernet patch cables, power cords, fans, PSUs, boards, PDUs, and other consumable components.
• Ensure all visitors to the facilities follow all health and safety regulations and protocols.
Other Responsibilities
• available for emergency on-call and shift work including midnights, weekends.
• Help create and/or provide feedback on Data Center procedures.
• Other ad hoc duties as assigned.
Requirements:
Possession of all appropriate licenses or permits to drive in your local area.
Ability to lift and carry weights ranging from 30-40 pounds (weight of super hash server).
Capability to walk long distances frequently within the data center.
Tolerance for varying temperatures, including both cold and hot environments.
Availability for rotational shifts, including evenings and weekends as required.
Required Skills & Equipment:
1-3 years of experience in hardware troubleshooting, including PC, motherboard, network, PSU, and fans.
Basic to intermediate knowledge of routers, switches, and servers, familiarity with assembling PCs or upgrading hardware/firmware components.
Ability to work in a fast-paced environment with minimal supervision.
Good problem-solving skills and ability to meet demanding time constraints.
Ability to conduct and manage multiple projects and priorities.
Excellent physical condition and flexibility to work shifts and overnight.
Experience in data center operations or fast-paced IT field is preferred.